Return & Refund Policy

Effective Date: May 1, 2026

At Made 4 U Rugs, each rug is custom made to your exact specifications. Please review our return and refund policy carefully before placing your order.

Custom-Made Products

All rugs sold on our website are made to order based on the size, color, and design selections provided by the customer at the time of purchase.

Due to the custom nature of our products, all sales are final. Once an order is placed, it cannot be canceled, changed, returned, or refunded.

Damaged or Incorrect Items

We take pride in delivering high-quality products. If your order arrives damaged or you receive an incorrect item, you may be eligible for a replacement.

To request a replacement, you must:

Failure to report issues within this timeframe may result in denial of the claim.

Approved claims will be reviewed, and if deemed valid, a replacement will be issued at no additional cost. Refunds are not guaranteed and will be issued at our sole discretion.

Color Accuracy & Product Variations

While we make every effort to display product colors and textures as accurately as possible, variations may occur due to:

Such variations are inherent to custom products and do not qualify as defects or grounds for return.

Order Responsibility

Customers are solely responsible for:

Made 4 U Rugs is not responsible for errors submitted during the ordering process.

Shipping & Delivery

All production and shipping timeframes provided are estimates and are not guaranteed. Delays may occur due to manufacturing, carrier issues, or circumstances beyond our control.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Information

For any questions regarding your order or this policy, please contact us:

📞 (732) 454-8784
📧 info@made4urugs.com